This Privacy Policy governs how Your Coaching Line (“Website,” “We,” “Us,” “Our”) collects, uses, and protects user information. By accessing or using https://yourcoachingline.com/ (“Your Coaching Line”), you agree to the practices outlined in this Privacy Policy.

1. DEFINITIONS

• “Account”: A user profile created to access features of Your Coaching Line.
• “Cookies”: Small data files stored on your device to improve website functionality.
• “Personal Data”: Any information that can be used to identify an individual.
• “Services”: Online courses, digital nutrition programs, and other content offered by Your Coaching Line.
• “User” (“You”): Any person accessing or interacting with the Website.

2. SCOPE OF THIS POLICY

This Privacy Policy applies solely to Your Coaching Line. It does not cover external websites linked from our platform. We encourage users to review third-party privacy policies before submitting personal information elsewhere.

3. INFORMATION WE COLLECT

The information we collect depends on how you interact with Your Coaching Line. This may include:

• Name and contact details (email, phone number).
• Payment details for processing transactions securely.
• Website activity, such as courses viewed or purchased.
• Device and browser details (e.g., IP address, operating system, and browser type).
• Any voluntary information provided through forms, surveys, or customer support inquiries.

4. HOW WE USE YOUR DATA

We collect and process your data for the following purposes:

• To create and manage user accounts.
• To process transactions securely.
• To personalize and improve user experience.
• To provide customer support and respond to inquiries.
• To send service updates, marketing communications, and promotions (if opted-in).
• To comply with legal or regulatory requirements.

We process data only when lawful, such as with your consent, for contract fulfillment, or to serve legitimate business interests without overriding your rights.

5. SHARING YOUR INFORMATION

Your data may be shared with third-party service providers for specific purposes, such as:

• Payment processors for secure transactions.
• Email service providers for sending notifications and promotional content.
• Hosting providers for maintaining Your Coaching Line’s infrastructure.

All third parties handling your data comply with relevant privacy laws and security standards.

6. YOUR CONTROL OVER DATA

You have control over how your data is used, including:

• Unsubscribing from promotional emails using the link provided.
• Adjusting notification preferences via account settings.
• Disabling cookies through browser settings (which may affect functionality).

7. ACCESSING AND UPDATING YOUR DATA

You have the right to request a copy of your personal data and to modify or delete it. To make such requests, contact us using the details provided below.

8. DATA SECURITY

We implement security measures to protect your data from unauthorized access, modification, or loss. However, no online platform is completely secure, and we cannot guarantee absolute protection against cyber threats.

9. GDPR, SCA and PSD2 Compliance

General Data Protection Regulation (GDPR): We fully comply with the European Union’s General Data Protection Regulation (GDPR), ensuring your personal data is processed lawfully, transparently, and securely. This includes the right to access, rectify, or delete your personal information, as well as the right to withdraw consent at any time.

Strong Customer Authentication (SCA): In accordance with SCA requirements under PSD2, we implement enhanced authentication mechanisms for secure payments. This may include two-factor authentication or verification through biometric data, SMS codes, or device-based authorization to protect your transactions.

Revised Payment Services Directive (PSD2): All our payment processes are aligned with the latest PSD2 regulations, aimed at improving customer protection, ensuring secure online payments, and strengthening the integrity of digital financial transactions. Our payment service providers are PSD2-compliant.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect legal requirements or changes in our data practices. Updates will be posted on this page, and we recommend reviewing it periodically.

11. CONTACT INFORMATION

For any privacy-related inquiries, please contact us via our website or email us at xxxxxxx@xxx

Last updated: 18.12.2024